Consultations are by appointment and can be booked in person at reception, over the telephone or online via the above link.
Please note that if you are 10 minutes or more late for your booked appointment the clinician may not be able to see you. Our appointments are usually booked at 10 minute intervals, which means there will be another patient already booked in and waiting to see the clinician.
Who Should I See
When booking an appointment it is important to book with the appropriate clinician to prevent wasting time for both patients and clinicians.
Please bear in mind that not every condition is suitable for a doctor or nurse practitioner and it may be more appropriate for a practice nurse.
Appointments are available to book online for doctors and nurse practitioners, please telephone the surgery on 01945 476999 to book appointments for practice nurses.
Please do not book doctors’ appointments online for the following:
Please do not book nurse practitioner appointments online for:
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception between 08:30am and 10:00am.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form or calling the surgery to update your preferences.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
Wisbech GP HUB
The GP hub is an out of hours service provided by the Cambridgeshire and Peterborough CCG. They offer appointments in a nurse led clinic located at the North Brink Practice on Wednesday evenings and Saturday mornings. Patients should contact their own surgery to discuss if they are suitable for an appointment.
Peterborough GP HUB
Patients can also be seen in the Peterborough GP HUB.
Appointments for the GP hub can also be booked online:
We undertake the training of doctors and medical students at the practice and occasionally you may be asked for your consent for a student to be present during a consultation. You do of course have the right to decline.