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Repeat prescription service

What are repeat prescriptions?

Many Cambridgeshire and Peterborough residents have a ‘repeat prescription’, meaning that they can regularly receive a certain medication without having to see their doctor each time.

 

Some people order these repeat prescriptions themselves and others choose to use a pharmacy or dispensing company to order the medicines on their behalf.

Patients who have repeat medication

You will need to order your repeat medication in one of the following ways,

  • Post in the letter box (if the surgery is closed)
  • Place your repeat slip in the box in our reception
  • Fax the request to 01945 476900
  • Post the request to the Surgery at our address above (include a S.A.E. if you would like your prescription posted back to you)
  • Order online from this website ( you will need to register for this service please visit the Surgery for a online registration form or download and print here, Online registration form you will need photo ID and proof of address to register)

The Surgery does not accept repeat prescription requests by telephone.Your chosen chemist will still be able to collect your prescription from the surgery and dispense it for you as they have done previously

 

How much time do I need to order my medication

We ask you to only order medicine when needed. Please check how many days’ medicine you have before ordering a new prescription. Please don’t order until you have 7 to 10 days of medicines left. It takes the surgery 2–3 working days to issue a prescription. If your prescription is collected by your Pharmacy from the practice, you will need to allow extra time for it to be dispensed before collecting. Please check with your Pharmacy how much extra time they require.

 

If you feel you might need support ordering your repeat prescription or you know someone who might need help, please speak to your surgery.

Medication reviews

With effect from 11 December 2017 Trinity Surgery are changing the way in which they inform patients that their medication review is due.  We will no longer send out reminder letters but instead your reminder will be noted on the right hand side of your prescription. You will be prompted to contact the Surgery to arrange an appointment for your review.  Three reminders will be notified via your prescription; if you fail to make or attend an appointment we will only issue you with a 14 day supply of medication.

Please review the right hand side of your prescription.

Do I need Assistance?

If you need any assistance, please contact a member of the Patient Experience Team on 0800 279 2535 (9am–5pm, Mon to Fri) or via email capccg.pet@nhs.net

 

We are able to send your prescriptions to your chosen chemist electronically

 

The Electronic Prescription Service (EPS) - 

What does this mean for you?



     It is now possible for  you to be able to use the new Electronic Prescribing Service introduced by the NHS.

    If you collect your repeat prescriptions from our surgery you will not have to visit us to collect your paper prescription. Instead, we will send it electronically to chemist of your choice; saving you time and reducing the chance of a lost prescription as well as reducing paper waste.

       

      You will have more choice about where to get your medication because they can be collected from a chemist near to where you live, work or shop. 

       

      You may also not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive. 



      Improved safety:



      Electronic prescriptions cannot be lost so you won’t have to spend time trying to find them or asking the surgery to issue another paper prescription.

       

      Electronic prescriptions are more accurate which will reduce the risk of receiving the wrong medication. 

       

      Is this service right for you?

      Electronic prescriptions are more accurate which will reduce the risk of receiving the wrong medication.

      You will have more choice about where to get your medication because they can be collected from a chemist near to where you live, work or shop.

      You may also not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

      Improved safety:

      Electronic prescriptions cannot be lost so you won’t have to spend time trying to find them or asking the surgery to issue another paper prescription.

      If you collect your repeat prescriptions from our surgery you will not have to visit us to collect your paper prescription. Instead, we will send it electronically to chemist of your choice; saving you time and reducing the chance of a lost prescription as well as reducing paper waste.

        

      You can change your nomination or cancel it and get a paper prescription. If you don't want your prescription to be sent electronically just tell your GP. If you want to change or cancel your nomination speak to any chemist, dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

      EPS is reliable, secure and confidential. Your electronic prescription will be seen by the same people in GP practices, chemists and NHS prescription payment and fraud agencies that see your paper prescription now.

      Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.

      Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

       

       

      For more information visit http://www.hscic.gov.uk/epspatients , your chemist or contact us directly on 01945 476999

       

       



       
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